2d3dcx-bim cx-contracts-admin cx-core cx-correspondence cx-custom cx-defects-management cx-publication-space cx-qualitiy-management cx-site-operations cx-tenders ex-clutterex-errorex-futureex-impressex-missex-timereportrevisionsearchsocial-facebooksocial-linkedinsocial-twittersocial-youtubesubbyworkbook

RIB Support

Available for clients under maintenance or using a subscription product, off-site support covers email and phone IT support. RIB is able to provide IT support coverage for 24 hours out of every business day. iTWO costX® & iTWO benchmark are supported by our network of local offices, while our standard business hours for iTWO cx support are Monday – Friday 8:30-17:30 AEDT. Dialling into any of the phone numbers listed on the right will give you access to all international offices at no additional cost. Our international support team is made up of both IT and construction professionals, allowing us to provide the highest level of support possible.

RIB Support Portal

Available for the following products:

  • iTWO costX®
  • iTWO cx
  • iTWO benchmark
  • dxAPI

Login Register

iTWO costX® Support

Our Annual Maintenance program includes not only off-site support, but also all software updates for iTWO costX®. RIB has an extensive ongoing commitment to R&D and regularly releases new major and minor versions of the iTWO costX® products. As part of the maintenance program these releases are issued to you automatically with no further costs.

Please Note the phone numbers are reserved for commercial clients or lecturers only.

Australia +61 (0) 7 3300 6222 1300 006 222 (toll free)

China +86 400 120 9386

Hong Kong +852 5804 4622

Ireland +353 (0) 1 903 8652

Malaysia +60 3 4065 7060

New Zealand +64 (0) 9 309 2026 0800 90 2026 (toll free)

Philippines +63 2555 5224

Singapore +65 3159 0466

United Arab Emirates +971 4 550 9358

United Kingdom +44 (0) 203 597 7566

United States +1 (512) 768 8111